FAQS

How can i place the orders?

The orders can be placed through our online shop, available in this site. If you do not have access to our web site please contact us.

Mercearia Bio will confirm the good reception of your order by sending an automatic email order confirmation to the email address registered in the online store.

Orders should, preferably be placed until Monday, before 1pm.

Which are the areas covered by mercearia bio distribution?

Mercearia Bio has a delivery service available to all the country. For further information about our delivery service please go to the deliveries area of our website.

Is there a minimum amount per order?

Yes, it is €20,00.

Do you charge any delivery fee?

Yes, for further information on the tax delivery charge please check the deliveries area of our website.

When shall I place my order?

Orders should be, preferably, placed until Monday, before 1pm.

How does the payment work?

The payment will be made upon the reception of the order, in cash.

Other methods of payment may be available when you finish your order.

Are mercearia bio products certified?

Yes, every product that we sell is certified organic.

Mercearia Bio is certified by Sativa for the distribution of organic fresh fruit and vegetables unpacked.

Is mercearia bio certified for the distribution of organic products?

Yes, Mercearia Bio is certified by Sativa (Private Certification Operator) for the trading of certified organic products.

How can I know if my order has been received?

Mercearia Bio will confirm the reception of the ordersby sending an automatic email order confirmation to the email address registered in the online store.

What is organic farming?

Organic agriculture is an holistic production management systems which promotes and enhances agro ecosystem health, including biodiversity, biological cycles, and soil biological activity. It emphasizes the use of management practices in preference to the use of off-farm inputs, taking into account that regional conditions require locally adapted systems. This is accomplished by using, where possible, cultural, biological and mechanical methods, as opposed to using synthetic materials.

In Codex Alimentarius Comission, FAO (Food and Agriculture Organisation/Organização para a Nutrição e Agricultura) / WHO, 1999

Does mercearia bio deliver outside the algarve?

Yes, Mercearia Bio delivers nationwide.

Does the organic grocery have a shop or an address?

Yes, Mercearia Bio há a store by the river side in Portimão, Mercearia Bio Café, open Monday to Saturday.

The address and location map are available in the contacts area of our website.

Does the organic grocery sell to shops?

Yes, the Organic Grocery has an area of business dedicated to food stores.

Does the organic grocery sell to restaurants and hotels?

Yes, the Organic Grocery has an area of business dedicated to restaurants and hotels.

Which benefits are associated with the consumption of organic food?

The consumption of healthy food, natural and without chemical contamination is an excellent preventive means. In that sense, organic food contributes to nourishment promoting health and well being.